Refund Policy 

We hope you are fully satisfied with your purchase from us but if for any reason you are not satisfied or you change your mind, our returns policy is easy and straight forward. 


We are happy to offer a full refund or exchange on any item ( excluding sale items which are non -refundable) your are not satisfied with within 14 days of receipt in their original condition, unworn/unused and with all tags attached and should it apply in their original packaging.

Any stock returned within 21 days will be subject to exchange only. After 21 days no refund or exchange will be accepted.

Sale items are non refundable. 

The following items are exempt from our return policy:


Gift vouchers

Underwear/ swimwear

Items that are hand made to order (Sonata and Ela)

Sale items 


If you wish to make a return for any item/s ordered on a payment plan we only offer gift vouchers in return.